Legal & support
Product Safety
Pre-sale status: 27 October 2026
The FocusLatch Key is a closed puck of solid, oiled oak, 70 mm across and 25 mm high, with a steel core and a passive NFC chip (NTAG213). It has no battery and contains no magnet. A compatible iPhone reads the Key to unlock an active FocusLatch session.
Nothing on this pre-sale page is a declaration that the Key has already passed a conformity assessment.
Manufacturer
Stefan Sammer (FocusLatch)
Hohenrainstraße 96/1, 8042 Graz, Austria
[email protected]
The Keys are assembled and closed in Graz.
Safe handling
- Use only an intact Key and follow the instructions supplied with it.
- Stop using it if it is cracked, deformed, has a sharp edge or a loose part, or is otherwise damaged.
- Do not open, cut, drill, or burn the Key, and do not expose it to extreme heat, chemicals, or water.
- The Key is not a toy.
- Do not rely on FocusLatch for emergency, medical, safety-critical, or legal-access control.
Care
Wipe with a dry, soft cloth. Re-oil with wood oil when needed.
Before the first sale FocusLatch completes and documents for the Key: the risk assessment, the final warnings and the care and disposal instructions in German, the batch and serial numbering, and the check of which product rules apply (the General Product Safety Regulation, and whether radio-equipment, RoHS, electrical-waste and packaging rules apply). No order is accepted before that.
Report a product incident
Stop using the item and email [email protected] with subject FocusLatch product safety. Include the visible serial/model/batch, where and when it was obtained, country, incident date and factual description, whether anyone was injured, and clear photos if safe. Do not send passwords, raw invite links, signing secrets, or unrelated medical records. Keep the item isolated and do not discard or ship it until safe instructions are provided. For immediate danger, call local emergency services.
Compatibility and end of use
The app needs iOS 17 or later; that covers iPhone XR, XS, SE (2nd generation) and all newer models. FocusLatch provides app updates, including security updates, for as long as you can reasonably expect them under the law. When disposal becomes necessary, follow the product marking and local collection instructions; do not place the Key in household waste if it is classified as electrical or electronic equipment.